THE IMAGE OF YOUR BUSINESS

Now that you’re open for business, what experience will the client have when they contact you? If you are open for business you need to look like a business.  If you plan to work out of your home you will need a phone among many other office tools. Will you be using the home phone that is already installed and when it rings will your 6 year old daughter be answering it?

This question is a very good starting point in creating the image for your business. How many times have you called a business number and the person answers with a “Hello”? My first thought is I dialed the wrong number, but will then ask if I reached ABC Business? Many times I have dialed the correct number and this is how they choose to represent the image of their business when answering the phone. When I seek professional services, an answer like this appears unprofessional!The content you are trying to access is only available to members. Sorry.

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